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Helping local community groups make the most of their limited resources

I facilitated and led the service design of a new online sharing economy platform for Kirklees Council called Comoodle.

Using research, co-creation, design sprints and usability testing I brought key service users from the council, local community organisations and members of their communities together to co-design a platform that promotes sharing, builds trust, connects people and increases community activity.

Take a look at Comoodle

Needs and concerns of an interested user

Needs and concerns of an interested user

Competitor analysis during the first design sprint

Competitor analysis during the first design sprint

Sketches of the initial platform ideas

Sketches of the initial platform ideas

Initial user journey map defined during the first design sprint

Initial user journey map defined during the first design sprint